Our TeamThe key players to assist you are: . Nicola Mills M.B.A. (Master of Business Administration) Nicola has a Master of Business Administration from the University of Adelaide, and has over 15 years experience in management and marketing, including winning a number of national marketing awards and an international franchising award. Nicola is the founder of Pacific Retail Management, growing the business from her first store to a network of over 60 outlets. . David Hill BA Hons Degree (Business Studies), Diploma Marketing Recruitment & Purchasing David has owned up to 5 different franchised stores over the last 5 years. He now works 100% for the franchisor. Primarily selling franchises in Australia and internationally. David is also responsible for negotiating the supply chain to the franchise network. . Scott Philipson B.Bus Marketing (Bach. of Business Management, Marketing Major) Marketing Manager Scott has a marketing degree from the University of Queensland and has over 10 years experience in the hospitality industry. Scott currently develops the national marketing strategy and execution of all marketing plans, programs and advertising across all brands. A current Go Sushi franchisee and over 4 years working with Go Sushi he has the experience and know-how to aid and support the continued growth of the brand. . Felicity Ball Dip. HR (Diploma of Human Resources) Operations Manager Felicity is a previous franchise owner and has also managed company stores for Pacific Retail. Felicity leads the operations team across all brands. She develops the franchise and operational systems to ensure 100 % compliance across the franchise network. .
Dave Singh
Operations Manager – QLD
Dave works with the national operations team to ensure all operational systems are 100% compliant across the franchise network. He also plays a central role in creating and maintaining critical processes and systems to support the achievement of our franchisees.
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John Foster BA Graphic Design (Bachelor of Arts in Graphic Design) Design & IT John is the Graphic Designer for Pacific Retail Management. John has previously worked at ninemsn and most recently in the UK for the major retail chain Tesco. John is the designer of all web and print marketing and promotional activity. . Ying Zhang Bachelor of Economics (Accounting & Finance) Financial Controller Ying is Pacific Retail Managements financial controller, and looks after company budgets, store fit out budgets and financial expenditure. . John Ren Postgraduate Diploma (Accounting) Accounts Assistant John is responsible for working with Ying to ensure the accounting finance department is fully equipped to better assist the development of the company and aid the franchisees in everyday account requests and issues. . Carly Taber Adv. Dip. Marketing (Advanced Diploma, Marketing) Marketing & Admin Assistant Carly provides support for the marketing and sales teams. She is also responsible for answering phones and the everyday running of the office. 
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